K is for Keys

October 31, 2022

K is for Keys

The A-Z of Property Management

K is for…

K is for Keys, Locks, Access Cards, Alarm Call Receiving, Security Vetting & Hiring. Although most investor/owners and property managers realize that Keys & locks are a required part of any property management program, many understand the nuances of a truly professional comprehensive Key & Lock plan.

Consider how different people need access to certain areas of the building but not other areas using different key technologies.

Traditional Locks Key Hierarchy

  • A leasing agent needs access to all the vacant spaces but not to all existing tenants’ spaces.
  • An electrician needs access to the electrical riser closet on all floors but nowhere else.
  • The after-hours janitorial crew needs access to all lease spaces on their assigned floor or floors.
  • The contractor building out a new tenant’s space, needs access to that one lease space, and both the mechanical room and electrical closet that serve it.
  • This says you should have a Vacant Space Master, All Lease Space Master, Mechanical Master, Electrical Master, Floor Master, Grand Master, etc.
  • Number and Location of Lock Box for Fire Department
  • How do you respond to lost keys?

Electronic Locks, Access Cards

  • Easy to reprogram, Electronic Locks help avoid the problem of lost keys
  • In the event of a loss of power, do your electronic locks Fail Safe, or Fail Open?

Mechanical Push Button Locks

  • In the event of a fire, how does one gain access to or through that space

Security Alarm Calls

  • Who monitors your calls in the middle of the night or on holidays?

Onsite Security Personnel

  • Do you want/need onsite vs drive by on call service
  • Do you select armed or unarmed security personnel
  • Do you select off duty Police or Guard service personnel
  • Evaluating Security vs Information Appearance Needs
  • Who interviews the applicants for your onsite personnel
  • Police/Security Officer Uniform vs Navy Blazer Information Officer look

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At Keen Realty, we deliver competent and professional property management services for commercial real estate owners. Our clients rely on us for peace of mind as we manage the details and complexities of each property with expertise and care.