October 31, 2022
K is for Keys
The A-Z of Property Management
K is for…
K is for Keys, Locks, Access Cards, Alarm Call Receiving, Security Vetting & Hiring. Although most investor/owners and property managers realize that Keys & locks are a required part of any property management program, many understand the nuances of a truly professional comprehensive Key & Lock plan.
Consider how different people need access to certain areas of the building but not other areas using different key technologies.
Traditional Locks Key Hierarchy
- A leasing agent needs access to all the vacant spaces but not to all existing tenants’ spaces.
- An electrician needs access to the electrical riser closet on all floors but nowhere else.
- The after-hours janitorial crew needs access to all lease spaces on their assigned floor or floors.
- The contractor building out a new tenant’s space, needs access to that one lease space, and both the mechanical room and electrical closet that serve it.
- This says you should have a Vacant Space Master, All Lease Space Master, Mechanical Master, Electrical Master, Floor Master, Grand Master, etc.
- Number and Location of Lock Box for Fire Department
- How do you respond to lost keys?
Electronic Locks, Access Cards
- Easy to reprogram, Electronic Locks help avoid the problem of lost keys
- In the event of a loss of power, do your electronic locks Fail Safe, or Fail Open?
Mechanical Push Button Locks
- In the event of a fire, how does one gain access to or through that space
Security Alarm Calls
- Who monitors your calls in the middle of the night or on holidays?
Onsite Security Personnel
- Do you want/need onsite vs drive by on call service
- Do you select armed or unarmed security personnel
- Do you select off duty Police or Guard service personnel
- Evaluating Security vs Information Appearance Needs
- Who interviews the applicants for your onsite personnel
- Police/Security Officer Uniform vs Navy Blazer Information Officer look
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